Contact-centre CRM · Dialer · Zoom

Every call, connected.

LeadCallient runs your whole calling floor: dial workspace, live dashboard, attendance, QA, compliance and client reports. Calls go through the phone system you already pay for, and Zoom meetings are built in.

3 agents free forever No card needed Set up in 2 minutes
app.leadcallient.com/admin
Live floor
Good afternoon, Alex
8 agents · 153 calls · 10 conversions today
3
Available
5
On call
153
Calls
10
Won
Usman TariqOn call · 03:12
Zara MalikAvailable
Hamza RazaWrap-up
ZPZoom Phone
HH
Hannah Harris
Connected 03:12
Zoom booked
Tomorrow 10:30 · with Oscar

Works with the dialer you already have

ZPZoom PhoneDPDialpadGVGoogle VoiceACAircallRCRingCentralTWTwilio VoiceVGVonageZoom Meetings
7
dialer integrations
6
roles with their own view
30
call outcomes out of the box
1
screen per call
Everything in one place

All the tools a calling floor needs, working together

From the first dial to the client's monthly report, without switching between five different apps.

Dial workspace

One screen per call: lead details, script, objection handling, dispositions and callbacks. Keyboard shortcuts keep agents moving.

Bring-your-own dialer

Calls run through the phone system you already pay for. A built-in softphone with mute, hold, record and transfer.

Zoom meetings

Book a Zoom consultation from any lead, start it in one click, and get the recording and AI summary back.

Live floor

Who's available, on a call or on break, plus today's calls, connects and conversions, as it happens.

Performance

Campaign funnels and per-agent scorecards: calls, connects, conversions and talk time.

Attendance & shifts

Clock in/out, break and status tracking, shift rosters, lateness and leave requests with approvals.

QA scorecards

Review calls against weighted criteria with fatal-error rules, coaching notes and agent acknowledgement.

Compliance built in

TPS/CTPS and US DNC screening, a global suppression list, calling windows and an offshore-disclosure prompt.

Data sourcing

Import vendor CSV/XLSX, pull from public registers, and track every batch from source to dial.

Email templates

Approved templates only, with merge fields, unsubscribe handling and a send log per lead.

Client portal

A read-only login for each client: funnel, outcomes, agent activity and downloadable PDF reports.

Security & audit

Role-based access, credential events, active sessions and a full audit trail of every change.

People & teams

Create users, assign teams and campaigns, set targets and deactivate leavers in seconds.

Follow-up tray

Callbacks and booked meetings pop up when they're due, with snooze limits so nothing slips.

Fast to use

Ctrl+K to jump anywhere, an animated live dashboard, and a layout that works on a phone.

Bring your own dialer

Keep your phone system. Upgrade everything around it.

Pick the provider your team already uses. The softphone, the Call button and the call log stay the same, so agents never notice when you switch.

Zoom Phone

Click-to-call launches the Zoom Phone client via the zoomphonecall:// link (or Smart Embed). Call logs and recordings come back through the Zoom Phone API and phone.* webhooks.

Click-to-call Call recording Live call events SMS Call transfer
ZP
Zoom Phone
Caller ID +44 20 3807 6512
HH
Hannah Harris
Roof Health Check · +44 7957 606555
Ready to call
Mute
Hold
Record

Press call to try it

Dial workspace

Everything an agent needs, on one screen

The queue hands agents the next lead, so there's no cherry-picking. Script and objections sit alongside, dispositions are one keystroke away, and a callback or Zoom meeting takes seconds to book.

  • Due-now and fresh lead queues
  • Scripts with the opening disclosure agents must read
  • Keyboard shortcuts: D for outcome, N for notes, Ctrl+Enter to save
  • Wrap-up timer and a celebration when a deal lands
Hannah Harris
+44 7957 606555
Attempt 4 of 6
Call Book Zoom Connected 02:41
Disposition
Appointment set
Save & next · Ctrl+Enter
Zoom meetings

Turn a good call into a booked meeting

When a prospect wants to see more, the agent books a Zoom meeting without leaving the call. It's linked to the lead, reminds the agent when it's due, and brings the recording and AI summary back afterwards.

  • Schedule or start an instant meeting from any lead
  • Invite link, passcode and calendar file in one click
  • Upcoming, live and past meetings on one board with a countdown
  • Cloud recording and AI Companion summary saved to the meeting
Next up
NWR-UK: Discovery call with Oscar Carter
Tomorrow 10:30 · 30 min
21m 57s
AI Companion summary

Prospect confirmed budget and wants the survey before month end. Surveyor visit booked for Tuesday 10:00.

Cloud recording
Live floor & performance

See the whole floor at a glance

Managers see who's available, on a call or on break right now, how many calls and conversions the day has produced, and how every campaign and agent is tracking.

  • Live status counts from agents' clock-in and break states
  • Campaign funnel from loaded to converted
  • Agent scorecards: calls, connects, conversions and talk time
  • Attendance, lateness, shifts and leave approvals
153
Calls today
58
Connects
10
Conversions
38%
Contact rate
Compliance & client reporting

Safe to dial, easy to prove

Leads only reach the queue once they're screened. A do-not-call request is suppressed everywhere in the same step as the call is logged. And every client gets a portal with their own results.

  • TPS/CTPS and US National DNC screening with evidence
  • Global suppression list and do-not-call handling
  • Calling windows, attempt limits and cooling-off periods
  • Client portal with funnel, outcomes and PDF reports
Screened · TPS passed
Evidence stored 19 Sep
+44 7700 900123 suppressed
Verbal DNC · logged with the call
Outside calling window
Lead's local time 21:14 · held until 09:00
Monthly client report
Northwind Roofing · PDF ready
How it works

Up and dialling in three steps

1

Connect your tools

Link the dialer you subscribe to and your Zoom account from the Integrations page.

2

Load and screen your data

Import lead lists or pull from public registers. Everything is screened before it's dialled.

3

Start calling

Agents clock in and dial. Managers watch the live floor, and clients see their own results.

Built for every seat

Six roles, each with their own view

Try any of them in the demo: pick a role on the sign-in page and switch whenever you like.

Questions

Frequently asked

Do we have to switch phone systems?+

No. LeadCallient connects to the dialer you already subscribe to: Zoom Phone, Dialpad, Google Voice, Aircall, RingCentral, Twilio or Vonage. Agents use one softphone and one Call button whichever you pick, and you can switch provider from the Integrations page.

How does the Zoom integration work?+

Agents book a Zoom meeting from the lead they're talking to. It's linked to the lead and campaign, added to their follow-up tray, and after the meeting the recording and AI summary are saved against it.

What does compliance cover?+

Leads are screened (TPS/CTPS in the UK, National DNC in the US) before they reach the queue. Do-not-call requests go on a global suppression list in the same step as the call is logged, and calling windows, attempt limits and disclosures are enforced per campaign.

Can our clients see their results?+

Yes. Each client gets its own read-only login showing their funnel, call outcomes and agent activity, with downloadable PDF reports. Agents can be shown by name or anonymised.

How much does it cost to start?+

Every workspace starts free with 3 agents, and admins, managers, team leads and QA are always free. When you need more agents, your admin adds seats from Plan & billing. Call minutes are billed by your own dialer provider, not by LeadCallient.

Is the demo using real data?+

No. The demo runs entirely on generated sample data: fictional clients, leads and agents. Nothing you do in it is stored permanently, and you can reset it at any time.

Start with 3 agents, free

Create your workspace in two minutes. Every feature included, no card needed. Add seats only when your floor grows.

LeadCallient — contact-centre CRM that dials with your phone system